Important info for ʻIolani families
► Veracross Link: https://portals.veracross.com/iolani/parent
Key Information
- Re-enrollment links will be sent via email in early February from the ʻIolani School Business Office. You can also find a re-enrollment banner in the Parent Portal that will link you to the re-enrollment portal.
- Please update your studentʻs race and ethnicity information, see below for FAQs and details.
- Signatures of both parents or guardians who are legally and/or financially responsible for the student are required to pay your deposit and complete your re-enrollment.
Accessing the Re-enrollment Portal
Click on the button at the top of your re-enrollment email. This link is personal to you, so please do not forward this link or email.
Re-enrollment FAQ
Re-enrollment Portal
- What if I have not received my re-enrollment email?
- It’s my first time re-enrolling. What is the process?
- Can I start my student(s) enrollment and save my progress to complete later?
What if I have not received my re-enrollment email?
It’s my first time re-enrolling. What is the process?
Can I start my student(s) enrollment and save my progress to complete later?
Household Profile - Race/Ethnicity Data
- How do I update my child’s race and ethnicity?
- What is the difference between Race and Ethnicity?
- What will the race and ethnicity data be used for?
- Are we required to complete the Race and Ethnicity sections?
- What if I do not see my Race or Ethnicity available in the Household Profile?
How do I update my child’s race and ethnicity?
What is the difference between Race and Ethnicity?
What will the race and ethnicity data be used for?
Are we required to complete the Race and Ethnicity sections?
What if I do not see my Race or Ethnicity available in the Household Profile?
Household Profile - Other
- Do I need to fill out all the fields in the Household profile?
- I updated my household profile information, and it shows Pending Updates. When will I see my changes reflected?
- What will grandparent information be used for?
- If I’m from a split household, should I enter my former partner’s information in my household profile?
- Will my contact information be published in the school directory?
Do I need to fill out all the fields in the Household profile?
I updated my household profile information, and it shows Pending Updates. When will I see my changes reflected?
What will grandparent information be used for?
If I’m from a split household, should I enter my former partner’s information in my household profile?
Will my contact information be published in the school directory?
Directory & Directory Preferences
- What information is displayed in the Directory? What's the difference between the Student Directory and the Household Directory?
- When am I able to update my Directory Preferences?
What information is displayed in the Directory? What's the difference between the Student Directory and the Household Directory?
When am I able to update my Directory Preferences?
Financial Aid
Re-Enrollment Contracts & Confirmation
- Why can’t I sign my student’s re-enrollment contract?
- Why have I not received a confirmation email?
- How can I check on my child’s re-enrollment status?
Why can’t I sign my student’s re-enrollment contract?
Why have I not received a confirmation email?
How can I check on my child’s re-enrollment status?
VCPay
- What is VCPay?
- Is VCPay optional?
- Is there a cost for using VCPay?
- Do I need to register for VCPay every year?
- Can I set my child’s tuition account up for AutoPay?
- Can I use VCPay to pay for school lunches (Sodexo)?
What is VCPay?
Is VCPay optional?
Is there a cost for using VCPay?
Do I need to register for VCPay every year?
Can I set my child’s tuition account up for AutoPay?
Can I use VCPay to pay for school lunches (Sodexo)?
Paying Your Deposit
- When I try to pay my deposit, the portal says “You have no unpaid enrollment charges that are due now.”
- Can I pay my deposit online?
- How can I pay with an e-check or ACH (electronic funds transfer)?
- Can I pay with a check or cash?
- Can I pay by Wire Transfer?
- Can I use my saved credit cards or bank account information to pay my tuition?
When I try to pay my deposit, the portal says “You have no unpaid enrollment charges that are due now.”
Can I pay my deposit online?
How can I pay with an e-check or ACH (electronic funds transfer)?
Can I pay with a check or cash?
Can I pay by Wire Transfer?
Can I use my saved credit cards or bank account information to pay my tuition?
GET HELP
If you need additional assistance:
- For Veracross login help and other IT-related questions, contact helpdesk@iolani.org
- For Magnus and health information, contact infirmary@iolani.org
- For questions about School Policies, Consents & Waivers, contact enroll@iolani.org
- For re-enrollment tuition-related matters, contact businessoffice@iolani.org
Links for parents
‘Iolani ‘Ohana
(parents organization)
Food Service Info (Sodexo)
Health & Emergency Procedures
Arrillaga Student Center