Emails to parents/guardians responsible for re-enrolling their child will be sent in early February, which includes a link to the re-enrollment portal. The link is unique for each person receiving the email. If you have not received a re-enrollment email sent by the ‘Iolani School Business Office, please check your spam folder first. You can also access re-enrollment from the Veracross Parent Portal. If you still have not received the email or do not see the re-enrollment banner in the portal, please inform us immediately by emailing businessoffice@iolani.org.

This video will walk you through the re-enrollment process.

Yes. When you click on the link in the re-enrollment email, you will be able to pick up where you left off.

On your re-enrollment portal, the first step will ask you to update your Household Profile. On the Household Profile, find your child’s Contact Information section and click the “Edit” button to show the Ethnicity and Race options.

Regarding race, we're referring to broad categories that have been used historically for grouping individuals, e.g. Asian, Black/African American, White. These categories have been based on things like skin color, hair type, and facial features. It's important to know that race is more about the categories society has created rather than anything rooted in our biology. On the other hand, ethnicity has to do with the cultural connections we feel, including the country we're from, the languages we speak, and the traditions we cherish. Ethnicity refers to the cultural groups we identify with, not about how we look. Examples of ethnicities include Korean, Hawaiian, Puerto Rican or German.

We collect race and ethnicity data to better understand the diverse backgrounds of our school community. This information helps us identify trends and address the needs of all students more effectively. It informs our efforts to create an inclusive environment where every student feels valued and supported. Additionally, this data assists in reporting to organizations as part of our commitment to transparency and continuous improvement. Our goal is to use this information to enhance educational equity and ensure every student thrives.

Yes, however you may choose “prefer not to answer” if you don’t want to disclose this information.

Please check the option, “Other - write in…” and use the “My Family Has Changed” textbox to write in your child’s name and their race/ethnicity information.

It is important to verify/update all the information that we currently have on file for you. All required fields are marked with an asterisk. Click the EDIT button to complete any items marked with an asterisk. We also appreciate your consideration in providing additional information such as grandparent information and employer information.

Changes will be reflected 1-2 weeks at most, depending on the volume that’s received.

This contact information will be used to send grandparents the 'Iolani Bulletin, weekly letter from the Head of School, invites to grandparent events, volunteer opportunities, and other general school communication.

No, you only need to update the information within your own household. Each parent/guardian will only be able to view and update the information in their own household. Please note that grandparent information for your child can be edited and viewed by both parents.

All personal information entered or updated during re-enrollment will be used for school records only. By updating your directory preferences, you will be able to opt in or opt out of having your contact information available in the campus directory.

The student directory displays the following information in the format below.

The Household directory displays the following information in this format:

The Directory Preferences form will be available throughout the year to update as needed.

Most families, who met the Oct. 15, 2024 financial aid deadline, will see their 2025-26 financial aid decision letter in the re-enrollment portal and the award amount will be reflected in their re-enrollment contract. Refer to your re-enrollment portal to view the decision.

Those who were not eligible for aid were notified directly via email before the re-enrollment process began.

Holds were placed on contracts for the following situations:

• family currently in the admission process for a sibling
• awaiting a new Kipona award notification
• incomplete aid application

The Financial Aid Office emailed these families directly about new notification times and next steps before the re-enrollment process began.

Please feel free to log into your Clarity aid application at any time. The Financial Aid Office is available at financialaid@iolani.org or (808) 943-2222.

All steps above the re-enrollment contract must be completed before the re-enrollment contract becomes “Open” and available to sign.

You may have not completed a step on the portal, such as signing the contract or paying your deposit. If you chose to pay by check, cash or wire transfer, please allow time for your payment to be received and processed.

Click on the original re-enrollment or enrollment link in your email to re-enter the portal to see which sections are complete, incomplete or pending. You may also access the re-enrollment portal via your Parent Portal.

VCPay is a service, administered by Veracross, that allows families to set up saved payment methods (credit cards or e-check/ACH electronic funds transfer) and recurring payments. Payments can still be submitted without registering for VCPay. 

VCPay registration saves time by not having to enter account information for future payment(s).

Yes, VCPay is completely optional. VCPay registration saves time by not having to enter account information for future payment(s).

There is no cost for setting up saved accounts in VCPay. Credit card processing fees will apply for credit card payments (2.49%). There is no charge for the e-check/ACH electronic funds transfer option.

VCPay payment accounts are saved from last year. However, you will need to enroll in AutoPay each year.

Yes, enroll in VCPay and select your payment method.

No, not at this time.

To be able to pay your deposit, you must first complete the contract step, with all required signatures completed.

Yes, you may use a credit card or e-check/ACH electronic funds transfer. Convenience fees apply (2.49%) for credit card payments.

When paying your deposit, select “Online Payment,” then select the e-check/ACH electronic funds transfer option.  Provide the required bank account information from a U.S. bank.

Yes.  Mail check/cashier’s check/money order payable to ‘Iolani School to:
    ‘Iolani School
    Mail Code 47911
    P.O. Box 1300
    Honolulu, HI 96807-1300

On the memo line, please include "Deposit" and your child’s name or student number to ensure your deposit is credited to the proper account.  

Please visit us at the Business Office to pay by cash.

NOTE: Per the IRS regulations, 'Iolani School is required to report all cash payments in excess of $10,000 made in a single transaction, or two or more related transactions, to the IRS Financial Crimes Enforcement Network (FinCEN). Please be advised that the receipt of cash in excess of $10,000 in a single transaction, or two or more related transactions, from the same person (or agent) received within a twelve (12) month period will be reported.

Yes, please contact the Business Office for wire transfer information by emailing businessoffice@iolani.org.

Yes, select your saved payment method in VCPay to pay tuition.